These are the current issues that our team is aware of and we will address over time. If you have an issue not listed here. Please contact us.

Audio Recording

AirPods do not record patient’s words

Live transcription stops after 1 hour

Syncing to Electronic Health Records (EHRs)

Importing appointments from Jane sometimes show the patient name as “Patient Not Specified” (Resolved ✅)

EHR syncing is only supported on Jane using a Chrome extension

Template required: SOAP with Notes (Resolved ✅)

Jane sync error messages (Resolved ✅)

Imported appointments contain deleted appointments (Resolved ✅)