The Eluve browser extension will automatically update when new versions are available. This will require no action from you most of the time. However, sometimes Google will slowly roll out the extension to all users or we will add new functionality that will require your approval to enable those features.

Update the extension

If you see this, you will need to update the extension before syncing with 3rd party EHRs like Jane or Tebra.

To manually upgrade your Chrome extension, follow the instructions in this 1 minute video:

https://www.youtube.com/watch?v=wfGbFOPpeDA

Additional Permissions Required

In October 2024, we updated our permissions to support additional EHRs. If you see “Eluve is disabled”, you will need to accept the new permissions.

1. Click on “Eluve is disabled”

1. Click “Accept permissions”